Privacy Policy
How we collect, use, and protect your information
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make transactions, or contact us for support.
Personal Information
- Wallet addresses
- Transaction history
- Game activity and preferences
- Communication records
- Device information
Automatically Collected Information
- IP address and location data
- Browser type and version
- Device type and operating system
- Usage patterns and analytics
- Cookies and similar technologies
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and payments
- Verify your identity and prevent fraud
- Improve our platform and user experience
- Communicate with you about your account
- Comply with legal obligations
- Provide customer support
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Legal Requirements: When required by law or to protect our rights
- Service Providers: With trusted third-party service providers who assist us in operating our platform
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure hosting and infrastructure
- Employee training on data protection
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. This typically includes:
- Account information: Until account closure + 7 years
- Transaction records: 7 years for tax and regulatory compliance
- Communication records: 3 years
- Analytics data: 2 years
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These technologies help us:
- Remember your preferences and settings
- Analyze platform usage and performance
- Provide personalized content and features
- Ensure security and prevent fraud
8. Third-Party Services
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@badbets.com
Data Protection Officer: dpo@badbets.com
Support: support@badbets.com
Response Time: Within 48 hours for privacy-related inquiries
Your Privacy Matters: We are committed to protecting your privacy and being transparent about how we handle your information. If you have any concerns about your privacy, please don't hesitate to contact us.